Updated March 8, 2021
Arcturus Networks Inc. (“Arcturus”) recognizes privacy and security as being a concern for most individuals accessing the Internet. Whether you’re buying one of our quality products, or just browsing our site, we want to make you comfortable with our privacy practices and the security measures we take to protect your personal information.
This statement discloses the privacy guidelines for THE ARCTURUS Web site. Information submitted solely in a business capacity is not covered by these guidelines.
Please read our guidelines to understand the following:
By using our Web site, you consent to the collection and use of your information by Arcturus as set forth in the policy currently in effect. If we decide to change our policy, such changes will be posted here on the Web site, so please check back periodically to ensure you have the most current policy.
When a visitor places an order with us, Arcturus may collect some of the following personally identifiable information: name, title, company, address, e-mail address, phone numbers, Social Security numbers, driver’s license numbers and date of birth. We do not require this information to obtain access to public information on our Web site, but do require it if you wish to place an order, receive personalized newsletters and information or set up an account for restricted software downloads or secure extranet applications.
Our Web server logs collect the domain names of visitors to our Web site. This information is aggregated to measure number of visits, average time spent on the Arcturus Web site, pages viewed, etc. We use this information to measure the use of our site and to improve the content of our site.
When you visit our site, our server attaches a small text file to your hard drive, a cookie. Your unique cookie tells us that it’s you whenever you re-enter our site, so we can recall where you’ve previously been on our site, and what, if anything, you have in your shopping cart. Cookies help us deliver a better Web site experience to our users.
You also have choices with respect to cookies. By modifying your browser preferences, you have the option of accepting all cookies, being notified when a cookie is set or rejecting all cookies. If you choose to reject all cookies you will be unable to use those services or engage in activities that require the placement of cookies.
The primary goal in collecting personal information is for Arcturus to facilitate development support functions such as service requests, restricted-access software downloads, and secure application activities. This information may also be used to provide you with a customized experience on our site, which includes interactive communications and other services.
The Arcturus site may also contain optional surveys and questionnaires asking for information, as well as several opportunities for visitors to ask questions. We use the information you provide to help us design and build better products, to customize your shopping experience, and to provide advice and purchase recommendations. Taking part in any of these segments is always optional.
Finally, Arcturus does research on our users’ demographics, interests and behavior based on the information provided to us by users when they make a purchase, during a promotion, from surveys and from our server log files. We do this to better understand and serve our users. This research is compiled and analyzed on an aggregated basis so as to prevent identification of personal information relating to any one individual. Arcturus may share this aggregated data with our business partners.
Except as outlined in this policy or on our Web site, Arcturus never provides your personal information to third parties without your consent. Arcturus shares the information you provide with Arcturus subsidiaries and related companies.
Arcturus may also disclose aggregated user statistics in order to describe our Web site to prospective business partners, advertisers, and other third parties, and for other lawful purposes.
Arcturus or its business partners may, from time to time, send you e-mail or direct mail regarding our products and services. If you do not want to receive such information, simply tell us when you give us your personal information, or follow the directions contained in your personal profile to remove your name from our mailing list.
On certain types of Arcturus promotions, we will ask for your e-mail address in order to contact you in the event you have won a prize. When you participate in these types of promotions, you may receive promotion-related e-mail. Occasionally these promotion-related e-mail messages may include targeted advertisements. If you do not wish to receive such advertisements, you can choose not to participate in such promotions or contests.
If you ever have questions regarding an e-mail you receive from Arcturus or one our business partners, or want to be removed from a mailing list, contact us or refer to the contact information contained at the end of this document.
When you place an order or provide personal information, your transactions are encrypted for security. Encryption scrambles the information in your purchase, including your credit card number, so this information can only be viewed by Arcturus.
Arcturus uses Secure Sockets Layer (SSL) encryption technology, the highest level of security on the Internet. The SSL protocol provides server authentication, data integrity and privacy on the Web. This security measure helps ensure that no impostors, eavesdroppers or vandals get your personal information. SSL not only encrypts your personal and financial information transmitted, including credit card information, but also verifies the identity of the server and that the original message arrives safely at its destination.
However, no data transmission over the Internet can be guaranteed to be 100 percent secure. As a result, while we strive to protect your personal information, Arcturus cannot ensure or warrant the security of any information you transmit to us or from our Web site, and therefore you use our site at your own risk. Once we receive your transmission, we use our best effort to ensure its security on our systems.
If you would like to review, correct or change any personal information you have provided, or remove your name from our mailing list, please submit an email service request by choosing our Contact Us page.
This site is intended for use by persons over the age of 13. Arcturus does not seek to collect information about children under the age of 13. No information should be submitted to or posted on this Web site by users under 13 years of age. If a child under the age of 13 submits personal information to this Web site, we delete the information as soon as we discover it and do not use it for any other purpose. Arcturus encourages parents to take an active role in their children’s use of the Internet, and to inform them of the potential dangers of providing information about themselves over the Internet.
Questions regarding this policy should be directed to us using our Contact form. You may also contact us by mail at:
Arcturus Networks Inc.
701 Evans Ave. – Suite 300
Tel: +1 416.621.0125
Fax: +1 416.621.0190
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