Healthcare System Solutions

nurse call, patient care, assisted living

Applications

Arcturus system solutions are available to help equipment manufacturers meet the specialized requirements of devices in healthcare including:

• Hospital and patient care systems
• In-home and remote healthcare monitoring
• Assisted and independent living

With Arcturus solutions it is possible to create centrally operated patient response systems that meet or exceed NEMA audio intelligibility recommendations, while offering tight-integration with existing equipment and work flow.

Overview

Solutions include installation-ready hardware platforms, bundled with specialized middleware packages that are suitable for virtually any healthcare application requiring voice support combined with options for central operation and management. Solutions offer a device virtualization service that provides a protocol-based way to remotely operate many devices from one or more locations. The service supports converged fixed-mobile operation, providing tight work-flow and better overall system integration. The solution offers multiple physical and virtual connectivity options including support for third-party equipment such as corridor lights, audio alerts, IP video cameras or sensors to detect basic biometircs and wandering.

A range of tools are available to address; intelligibility, mobile device integration, centralized operation, device management, installation and maintenance.

• Industry leading digital voice support
• Scalable toolkits for central operation and control
• Scalable toolkits for local and remote management
• Solutions for mobile device integration
• Automatic device discovery and association
• Third party device integration including IP video
• External device connectivity for sensors and dry contacts
• Full customization, support and integration options

System Diagram

Features

Telephony Features

• Full duplex SIP / RTP based VoIP
• Fully automatic or supervised intercom modes
• G.711a, G.711u, G.726, G.729, G.721, G.722 wide band
• AEC/Dedicated Hardware AEC
• Primary and failover server support
• Full peer-to-peer coexistence

Prerecorded Announcements

• Built-in framework for file play and sequencing
• Support for call progress message announcements
• Native format voCoder transcoding tool
• Uploadable (dynamic) audio files

Mass Notification and Paging

• Fully automatic or supervised multicast paging receiver
• Standalone Multicast paging broadcaster
• Automatic SIP paging rebroadcaster mode
• 99 unique paging groups per multicast address
• Extensible muticast addresses and ports
• Dynamic and ad-hoc page group creation
• Built in auto-disconnect, reconnect
• Last-in in wins arbitration
• Built in facilities for priorities, alert tones

Firmware

• Firmware management Framework
• Remote firmware upgrades
• Firmware failover framework
• Definable Serial Port and Boot Parameters
• Low-level device recovery

Reporting and Supervision

• Remote logging of system activities
• Active network failure detection
• Event and alarm reporting
• Loss of server detection, reporting and failover
• Analog component acoustic quality testing and reporting
• Call quality detection, reporting and countermeasures
• Full watchdog subsystem with application protection
• Hardware watchdog

WebUI Module

• Web User Interface for Configuration
• SSL v2 and v3 Cryptography Support (HTTPS)
• Login Authentication
• Auto Log Out and Deny Simultaneous Users

Remote Provisioning

• Automatic file-based remote management
• HTTPS transport with SSL cryptography
• Compatible with standard webserver
• Simple script configuration file
• Configurable with unique authentication credentials
• Post-parsed compatibility with dynamic webservers

Discovery and Association

• MDNS device and service discovery
• Broadcasts unique device credentials and configurable names
• Firmware service names and mode
• Compatible with any BonjourTM enabled web browser
• Compatible with device virtualiztion and mobile tools

Other Services

• DHCP, NTP, DNS, ARP, Telnet
• Basic voice response tool for setup
• Persistent objects and factory settings
• TFTP device recovery

Remote Operation

• I/O control interface
• Dedicated signals for supervision via PLC or I/O block
• Dedicated signals for stand alone operation using dry contacts
• Device virtualization for remote operation via network

External Device Connectivity

• I/O Interface for dry contact controls
• Optional peripheral interfaces for sensors
• Optional IEEE1588 physical layer time synchronization

Toolkits

Intelligibility Tools

• Automatic ambient noise detection and compensation
• Tests for acoustic performance of analog components
• Quality monitoring of network, voice data, latency, loss
• Countermeasures for server availability and low quality
• Framework for prerecorded announcements

Centralized Operation Tools

• Virtualization service for remote operation and supervision
• Integration with external devices including IP cameras
• Support for Windows^®, Mac^®, Linux^®

Centralized Administration Tools

• System wide firmware management and administration
• Centralized file based remote provisioning
• Complete web GUI available from central tools
• Support for Windows, Mac, Linux

Mobile Device Integration

• Virtualization service for remote operation and supervision
• Installer and troubleshooting solutions
• Integration with external devices including IP cameras
• Support for iPhone^®, iPad^®, Android^®

Additional Packages and Options

• Middleware SDK, APIs and Frameworks
• A rich portfolio of IP building blocks
• Advanced audio processing algorithms and tools
• Full suite of services, support and customization options

Related Standards

• NEMA – SB10 Audio Standard for Nurse Call Systems
• UL1069 Hospital Signaling and Nurse Call Equipment
• NEMA – SB50 Emergency Communications / Audio Intelligibility Applications Guide